Yes, we can ship worldwide.

Our main warehouse is located in China, so most orders are shipped from mainland China. We also operate several overseas warehouses to better serve our customers, including locations in California and New Jersey in the United States, as well as in Germany. Depending on product availability and your location, your order may be shipped from the nearest warehouse.

For estimated delivery times and any related shipping details, please refer to our Shipping & Delivery page.

The package can be tracked on 17track.net . Or if you need a team members help to check up, please contact with our service team service@victmax.com and we will be in touch with a status update.

For payment, we accept Paypal and Credit Card.

If you made the purchase via Credit Card and failed, could you please contact with Stripe Support Team for solution? Or if the issue cannot be solved, please no worry, we accept Paypal payment as well.

For the order, if not shipped out yet, please contact with our Service Support Team service@victmax.com , we will cancel your order and give you full refund.

Yes, Victmax takes precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline. Please don’t worry for this.

If the recipient's address was wrong, after the failed delivery, the parcel should be returned back to sender. After we receive the parcel, we will contact you for an updated address and arrange re-delivery for your package.

a)- We can accept returns or exchanges within the 30-day period.

b)- All returned items must be in the original condition: unused, unwashed, and unworn. No exceptions.

Contact with Victmax Service Team service@victmax.com to confirm details to make sure the item is meet the return condition. After the agreement, Service Team will send the detailed return information, please offer return tracking number after return shipment .

Refunds are processed within 1–5 business days after you receive confirmation of your cancellation.

The refund are applied to the original payment method.